Frequently Asked Questions

These are some of our most commonly asked questions.

Do you do donations or sponsorships? Due to the high volume of inquiries we get every month, we currently only offer donations to people who are current clients of the studio. If our quota for the month is not yet met, we are happy to consider donating. Please note that, due to the very high volume of requests, we are typically only able to donate one $50 gift card per request. Currently, we do not do sponsorships. If we are able to donate, we will reach out to you within one week of your original inquiry. Thank you for understanding.

I need to cancel or reschedule. If you need to cancel, we will remove your appointment  from our books. Please note that confirmations of cancellations will only be sent upon request. Because of the high volume of appointments, we no longer reschedule appointments through e-mail. You can book online for any of our three locations at https://go.booker.com/brand/heatherbrownfaceparent/locations. You can also call at 317-537-7043.

I’d like to book an appointment. Because of the high volume of appointments, we no longer book appointments through e-mail. You can book online for any of our three locations at https://go.booker.com/brand/heatherbrownfaceparent/locations. You can also call at 317-537-7043.

I’m new. What do you recommend? For new clients, we highly recommend an Express Facial or Hour Facial. We can change these appointments if needed (and based on available time) if, upon consultation, a better service would address your concerns. Both of these services include a dermaplane and are totally custom to your skin. In these, our licensed estheticians will develop a plan of service and produce regiment to address your skin goals.

I’m pregnant. Can I do this service?  The only services that pregnancy is contraindicated for are our permanent make up offerings (Microblading and Lash Line Enhancement) as well as our Collagen Induction Therapy (CIT). If you are concerned, we recommend you get clearance from your supervising physician.

What are you specials? All of our specials can be found on our website at https://heatherbrownstudio.com/specials/.

What services do you offer? All of our services and their descriptions can be found on our website at https://heatherbrownstudio.com/.

If you need any further assistance, do not hesitate to give us a call at 317-537-7043.